NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
EFFECTIVE MAY 9, 2024
This Notice of Privacy Practices (this “Notice”) tells you about the ways we may use and disclose your protected health information (“medical information”) and your rights and our obligations regarding the use and disclosure of your medical information. This Notice applies to Twin Health Medical Group, P.A. (the “Medical Group”) and other entities related to the Medical Group, including its providers and employees, as well as certain Medical Group vendors and related entities, such as Twin Health, Inc. (the “Manager”) (collectively, the “Practice”).
We may contact you via different methods such as mail, SMS, phone, email, or through the Twin application. Examples of the types of such outreach are listed below.
Please note that email and text communications are inherently insecure. If and when you initiated your account or otherwise established communication with the Practice, you were advised via the website or app Privacy Policy and Terms and Conditions regarding the risks of email and text communications and agreed to accept those risks.
The following categories describe the different ways that we typically use and disclose medical information, the purposes for such uses and disclosures, and the reasons for such uses and disclosures. These categories are intended to be general descriptions only, and not an all-inclusive list of every instance in which we may use or disclose your medical information. Please understand that for these categories, the law generally does not require us to get your authorization in order for us to use or disclose your medical information.
F. Treatment Alternatives. We may use and disclose medical information to tell you about or recommend possible treatment options or alternatives that we believe may be of interest to you.
G. Appointment Reminders and Information about Health-Related Benefits and Services. We may use and disclose medical information, in order to contact you (including, for example, contacting you by phone and leaving a message on an answering machine) to provide appointment reminders and other information. We may use and disclose medical information to tell you about health-related benefits or services that we believe may be of interest to you. See also the specific types of communications noted above.
The following categories describe the different ways that we typically use and disclose medical information, the purposes for such uses and disclosures, and the reasons for such uses and disclosures. These categories are intended to be general descriptions only, and not an all-inclusive list of every instance in which we may use or disclose your medical information. Please understand that for these categories, the law generally does not require us to get your authorization in order for us to use or disclose your medical information.
Federal and state laws provide you with certain rights regarding the medical information we have about you. The following is a summary of those rights.
We reserve the right to change this Notice at any time, along with our privacy policies and practices. We reserve the right to make the revised or changed Notice effective for medical information we already have about you, as well as any information we receive in the future. We will post a copy of the current notice, along with an announcement that changes have been made, as applicable, on our website.
If you have any questions or if you believe that your privacy rights as described in this Notice have been violated, you may file a complaint with the Practice at the following address or phone number:
Twin Health Medical Group, P.A.
Attn: Privacy Officer
2525 E Charleston Rd #104, Mountain View, CA 94043, United States
[email protected]
408 675 3255
To file a complaint, you may either call, email, or send a written letter. The Practice will not retaliate against any individual who files a complaint. You may also file a complaint with the Secretary of the Department of Health and Human Services. the future. We will post a copy of the current notice, along with an announcement that changes have been made, as applicable, on our website.